Refund policy

Return Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Unfortunately, we cannot refund any taxes, duties, charges or the return and shipping fee. Refunds will also be set at the price you paid and not the price in the currency concerned at the date of refund.

To start a return, you can contact us at customercare@federicocina.com specifying the number of your order. If your return is accepted, we kindly ask you to pack the item in the original box with a copy of the receipt and send it to the return address specified below. We will however send you all the instructions on how and where to send your package via email. 
Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at customercare@federicocina.com.

Return Address
Via Giordano Bruno 110
47521, Cesena (FC)
Italy