Shipping policy
Shipping Information
To guarantee you the best possible experience, we will process your order as soon as it is made. We will make our best to care for your order in the shortest possible time, taking into account eventual small delays in periods of sale. You will, however, be always notified when your order has been processed and shipped.
Shipping costs and zones
Free worldwide express shipping for orders above 350€.
Delivery Times
We remember that delivery outside the EU can be subject to import taxes and customs controls. Those kinds of taxes are at your charge. Customs controls may also delay the delivery time.
Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability.
EU: 2-3 working days
North America (U.S. and Canada): 2-3 working days
Asia (China, South Korea, Hong Kong, Japan): 2-3 working days
Rest of the world: 4-5 working days
Other Shipping Information
We don't have any control over customs duties and import taxes, so we cannot guarantee you which are the possible costs to incur. All eventual duties and taxes are at your charge. In case you refuse the parcel due to import duties and taxes, you will be charged the additional handling and shipment costs.
To guarantee you the best possible experience, we will process your order as soon as it is made. We will make our best to care for your order in the shortest possible time, taking into account eventual small delays in periods of sale. You will, however, be always notified when your order has been processed and shipped.
Shipping costs and zones
Free worldwide express shipping for orders above 350€.
Delivery Times
We remember that delivery outside the EU can be subject to import taxes and customs controls. Those kinds of taxes are at your charge. Customs controls may also delay the delivery time.
Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability.
EU: 2-3 working days
North America (U.S. and Canada): 2-3 working days
Asia (China, South Korea, Hong Kong, Japan): 2-3 working days
Rest of the world: 4-5 working days
Other Shipping Information
We don't have any control over customs duties and import taxes, so we cannot guarantee you which are the possible costs to incur. All eventual duties and taxes are at your charge. In case you refuse the parcel due to import duties and taxes, you will be charged the additional handling and shipment costs.